Frequently Asked Questions
Below you’ll find answers to the questions we get asked the most about glamping tents.
Absolutely! We offer customization options to meet your specific needs and preferences.
Yes, our tents are engineered to withstand various extreme weather conditions, including heavy rain, strong winds, and snow. We use high-quality materials and robust construction techniques to ensure durability.
Our lead time is typically 7-10 days, but it can vary depending on order size and customization requirements.
Yes, we ship our products worldwide, including Canada, the United States, and Australia., etc.
We provide detailed installation guides and support for all our products. For larger projects, we can arrange on-site installation assistance upon request.
All UyueStar glamping tents come with a 1 year warranty on the cover and a 2 years warranty on the framework.
Interested in partnering with us? Fill out our contact form, and we’ll get back to you with more details.
